Privacy Policy

1. Introduction

This Privacy Policy describes how Outbox Growth Engine ("we," "us," or "our") collects, uses, and shares your personal information when you use our content monetization platform at contentengine.outboxcom.com (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly when you:

• Create an account (name, email address, password)
• Connect social media accounts through OAuth
• Generate, review, or publish content through the platform
• Enter campaign details, client information, or content briefs
• Communicate with our support team
• Make purchases or payments through Stripe

2.2 Automatically Collected Information

When you use the Service, we automatically collect:

• Usage data (features accessed, actions taken, content generated)
• Device information (browser type, operating system, IP address)
• Log data (access times, pages viewed, errors encountered)
• Analytics data through our AI providers and infrastructure

2.3 Third-Party Platform Data

When you authorize the Service to access your social media accounts, we collect:

• Profile information (name, username, profile picture)
• Post performance data (engagement metrics, reach, comments)
• Page or account administrative permissions
• Publishing capabilities as authorized by you

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Generate content using AI models based on your inputs
• Schedule and publish content to your connected social accounts
• Analyze content performance and provide insights
• Process payments and manage subscriptions
• Send administrative messages and service updates
• Respond to support requests and communications
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• AI Providers: OpenAI, DeepSeek, Google (Gemini), Groq for content generation
• Database: Neon for data storage
• Hosting: Vercel for application hosting
• Payments: Stripe for payment processing
• Email: Resend for transactional emails
• Video Rendering: Creatomate and Fal.ai for video production
• Analytics: Langfuse for AI observability
• Automation: Inngest for workflow orchestration

4.2 Social Media Platforms

When you connect and authorize publishing to social media platforms (Facebook, Instagram, LinkedIn, TikTok, Threads, YouTube), we share content and engagement data as necessary to fulfill publishing requests you initiate through the Service.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encrypted data transmission (HTTPS/TLS)
• Secure database connections with SSL
• OAuth 2.0 for third-party authentication
• Environment variable protection for API keys and secrets
• Regular security audits and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data by contacting us. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Portability: Request your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Revoke Consent: Disconnect social media integrations at any time

To exercise these rights, please contact us using the information in Section 11.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. By using the Service, you consent to such transfers.

9. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Company: TechClout (Outbox Growth Engine)
• Website: contentengine.outboxcom.com
• Email: privacy@techclout.io

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your rights

To exercise these rights, please contact us using the information above.

13. European Users (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access, rectification, and erasure
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

The legal basis for processing your data includes: your consent, contract performance, legal obligations, and our legitimate interests in providing and improving the Service.